We have recently completed a project with Operative Intelligence, a market-leading Insights as a Service Platform provider, who are transforming the way that customer experience is delivered. The OI platform requires zero business resources (insights and data science are done-for-you) and is the only platform that automatically identifies root cause of contact, cost and automates business cases while also solving for agent evaluations, scorecards and Auto QA.
Operative Intelligence engaged the help of PurePlay Cloud to assist their team, and we are delighted to have received the following testimonial:
“We engaged with PurePlay to assist with some unique cloud architecture and design challenges. I was thoroughly impressed with the professionalism and attention to detail when working with Dane and Sarah. In the space of a few short weeks, we were able to reach key milestones and deliver valuable results. The engineering and management team at PurePlay are approachable, efficient, and concise and deliver actionable insights and valuable summarisations of complex landscapes. We are glad to have found knowledgeable, trustworthy, and experienced professionals and look forward to working on more exciting projects in the future.”